Your privacy on the uk77 platform matters deeply to us. This Privacy Policy ("Policy") describes what information we collect when you use the uk77 website and mobile app, how that information is used, and the steps we take to keep it secure.
By using uk77, you are considered to have consented to this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our services and contact the support team.
In Brief: We never sell your data. It is used solely for service improvement and legal compliance.
01 Introduction & Scope
This Privacy Policy applies to all uk77 products and services — including the website, mobile app, live chat, and email communications. By using any uk77 service, you are deemed to have accepted this Policy.
Our Privacy Policy is built on the following core principles:
- Transparency — we clearly state what data we collect and why.
- Data Minimisation — We collect only what is strictly necessary to operate our services.
- Purpose Limitation — collected data is used only for the stated purposes.
- Security — The highest level of technical safeguards are applied at all times.
- User Control — you retain full rights over your personal data.
02 What Information We Collect
Uk77 collects information through several methods. The table below provides a detailed breakdown by category:
| Types of Data |
Example |
Methods of Collection |
| Identity Information |
Full name, date of birth, national ID number |
Registration Form / KYC |
| Contact Information |
Mobile number, email address |
Registration Form |
| Financial Information |
Mobile banking number (bKash/Nagad), transaction history |
Deposit/Withdrawal Processing |
| Technical Information |
IP address, device type, browser |
Automated Log System |
| Gaming Information |
Betting history, game preferences, session duration |
Platform Usage |
| Communication Records |
Live chat logs, email correspondence |
Support Interactions |
We never collect your bank PIN, mobile banking password, or full card number.
03 How Your Information Is Used
Uk77 uses the information collected for the following purposes:
- Account Management: During registration, login, and account verification processes.
- Transaction Processing: To process deposit and withdrawal requests quickly and securely.
- KYC Verification: To verify identity in compliance with international gaming regulations.
- Support Services: Previous interaction history is used to resolve your issues more quickly.
- Fraud Prevention: To detect suspicious activity and keep accounts secure.
- Service Improvement: To analyze user experience and improve the platform.
- Promotional Communications: To notify you of bonuses and offers, subject to your consent.
- Legal Obligations: To meet regulatory and compliance requirements.
You can unsubscribe from promotional emails at any time. This will not affect your account or access to our services.
04 Data Sharing & Disclosure
Uk77 never sells your personal data to third parties. However, data may be shared in the following limited circumstances:
- Payment Processors: Necessary information is shared with trusted payment gateways to process deposits and withdrawals.
- KYC Service Provider: With approved third-party services for identity verification purposes.
- Legal Authorities: When required by court order or government directive.
- Fraud Prevention Agencies: Limited data sharing with international bodies to prevent illegal activity.
- Corporate Changes: In the event of a merger or acquisition, your information may be transferred to the new controlling entity.
Every third-party service provider is contractually bound to comply with uk77's privacy standards. They receive only the data necessary for their specific service — nothing more.
uk77 never has and never will sell your data to marketing companies or data brokers.
05 Cookies & Tracking Technologies
Cookies and similar technologies are used on the uk77 website and app to improve your experience.
- Essential Cookies: Used to maintain login sessions and ensure site security. Disabling these cookies may cause the site to function incorrectly.
- Functional Cookies: Helps remember your language preference and theme settings.
- Analytics Cookies: Collects anonymous usage data to help us understand site traffic.
- Security Cookies: Used to detect fraudulent activity and bots.
You can manage or delete cookies through your browser settings. Note that disabling essential cookies may cause some features to stop working.
06 Data Retention Period
Uk77 retains your personal data in accordance with the following guidelines:
- Active Accounts: All data is retained for as long as the account remains active.
- Closed Accounts: Even after account closure, financial records may be retained for up to 5 years as required by law.
- KYC Documents: Retention of at least 5 years is mandatory under international regulations.
- Transaction Records: Up to 7 years, as directed by financial regulatory authorities.
- Support Contact: Retained for 3 years to account for the possibility of dispute resolution.
Once the retention period expires, your data will be securely deleted or anonymized so that you can no longer be identified.
07 Your Rights
Under uk77's Privacy Policy, you are entitled to the following rights:
- Right to Access Your Data: You can request to know what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: You may request that your data be restricted from use for certain purposes.
- Right to Data Portability: You may request a copy of your data in a portable format.
- Right to Object: You may object to certain types of data processing.
- Right to Withdraw Consent: You may withdraw any previously given consent at any time.
To exercise this right, contact the uk77 support team via live chat. We will respond within 30 business days of receiving your request.
There is no fee for exercising your rights. However, we reserve the right to charge a processing fee for requests that are excessive or unfounded.
08 Security Measures
Uk77 uses industry-leading technology to keep your data secure. The core pillars of our security framework are:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Database Encryption: Sensitive data at rest is stored in encrypted form.
- Two-Factor Authentication (2FA): An additional layer of protection for your account.
- Firewall & DDoS Protection: Server-level intrusion prevention measures.
- Regular Security Audits: Regular system audits conducted by independent third-party experts.
- Access Controls: Only authorized personnel are permitted to access user data.
If you ever notice suspicious login activity or unusual account behaviour, contact our support team immediately and change your password.
09 Third-Party Links & Services
The uk77 platform may integrate third-party services (such as payment gateways and game providers). These services have their own privacy policies, which are outside our control.
- We recommend reading the privacy policy of any third-party service before using it.
- Uk77 is not responsible for data processing carried out by third parties.
- Payment gateways operate in compliance with their own PCI DSS certification standards.
10 Privacy Policy Updates
Uk77 reserves the right to update this Privacy Policy at any time. When changes are made:
- The "Last Updated" date at the top of the page will reflect any changes.
- Registered users will be notified of significant changes via email or in-app notification.
- Continued use of our services after an update will be considered acceptance of the new policy.
Keep your account notification settings enabled to stay informed about any policy changes.
11 Contact Us
For any questions, requests, or complaints regarding our Privacy Policy, please contact us:
- Live Chat: 24/7 live chat support is available on the uk77 website.
- Email: [email protected] (responses are typically sent within 24 hours).
Your privacy is our priority. We take every request seriously and do our best to resolve it as quickly as possible.